Enhance your shop's customer service, productivity, and profitability, without increasing your workload. The AthenaBody® application will actually decrease the amount of time you spend on every vehicle.
 
InterCity Services assists you in providing the best customer service for your client base by developing an application that will allow your customers to view their vehicles at any time. People love to look at their vehicles. It also makes it convenient for insurance representatives to check the status of any vehicle they may have in your shop.

How it Works:
Your customers bring their vehicles in for repair and you follow your normal procedures. After securing an email address for log-in purposes, you inform the customer of your AthenaBody® web site. Pictures of the customer's vehicle can be uploaded after logging into the administration section of your website. Type in your customers e-mail address, add the newly taken picture(s), fill in a description of what is taking place and click a button. AthenaBody® does the rest. Most people are excited to learn that they can view their vehicle at any time, and usually show your site to others.
 
FAQs:
Does it require a lot of time to use this system?
It takes about one minute per vehicle. That's less time than it takes to answer questions from a single customer over the phone.
 
How can people find their vehicle on my web site?
We put a graphical link on your site that prominently lets customers know where to click. Once they do they will enter their e-mail address in the form field and hit enter. The search results will display and they can view their vehicle. If they have any questions we provide An easy-to-use email link is accessible for any customers' questions that may arise.
 
How often do I need to update the information for my customers?
It's totally up to you to decide how often your customers need to be updated. We recommend once in the morning and once again at the end of the day. Even if nothing has changed, the customer is comforted in knowing you have updated the information. Most shops use the same photo from the morning if nothing has changed.
 
Is it easy to use?
Yes! All that's required for AthenaBody® is a digital camera and access to the internet.
 
How do I learn how to manage my system?
You create, update, modify or delete customer records and images all through the backOffice of your web site. We will teach you how to quickly edit customer information, as well as update the pictures of their vehicle. We'll even assist you in ways to promote and utilize your site!